Lisa \u00b7 AI Event HelpPoint<\/strong>, un assistant bas\u00e9 sur l’intelligence artificielle con\u00e7u pour am\u00e9liorer l’exp\u00e9rience des participants lors de congr\u00e8s, de journ\u00e9es professionnelles, de salons et d’\u00e9v\u00e9nements professionnels.<\/p>\nLisa na\u00eet avec un objectif clair : offrir une information utile, rapide et accessible pendant l’\u00e9v\u00e9nement, en r\u00e9duisant les questions habituelles des participants et en facilitant une prise en charge plus r\u00e9active de la part de l’organisation.<\/p>\n
Un point d’aide intelligent pour les participants<\/h2>\n
Lors de tout \u00e9v\u00e9nement, les participants ont besoin de r\u00e9soudre rapidement leurs questions : o\u00f9 se trouve une salle, \u00e0 quelle heure commence une table ronde, qui intervient dans une conf\u00e9rence, comment acc\u00e9der \u00e0 l’accr\u00e9ditation, o\u00f9 consulter le programme ou quels services sont disponibles.<\/p>\n
Lisa centralise ce type d’information et le transforme en une exp\u00e9rience conversationnelle simple. L’utilisateur peut poser ses questions et recevoir des r\u00e9ponses claires sur le programme, les emplacements, les intervenants, les horaires, les accr\u00e9ditations et les questions fr\u00e9quentes de l’\u00e9v\u00e9nement.<\/p>\n
La technologie au service de l’exp\u00e9rience de l’\u00e9v\u00e9nement<\/h2>\n
Lisa est pens\u00e9e comme un HelpPoint intelligent<\/strong>, c’est-\u00e0-dire un point d’aide num\u00e9rique qui peut s’int\u00e9grer au site web de l’\u00e9v\u00e9nement, \u00e0 un \u00e9cran d’information, \u00e0 un espace d’accr\u00e9ditation ou \u00e0 d’autres canaux num\u00e9riques d\u00e9finis par l’organisation.<\/p>\nSon fonctionnement permet d’am\u00e9liorer l’accueil du public sans surcharger l’\u00e9quipe du secr\u00e9tariat technique, en particulier lors d’\u00e9v\u00e9nements \u00e0 forte affluence, comportant plusieurs espaces, des programmes complexes ou de nombreux intervenants.<\/p>\n
Informations sur le programme, les salles et les services<\/h2>\n
Gr\u00e2ce \u00e0 Lisa, les participants peuvent acc\u00e9der imm\u00e9diatement aux informations pratiques de l’\u00e9v\u00e9nement :<\/p>\n
programme et horaires, emplacement des salles, sessions et conf\u00e9rences, informations sur les intervenants, accr\u00e9ditations, acc\u00e8s, services disponibles, questions fr\u00e9quentes et indications g\u00e9n\u00e9rales.<\/p>\n
Ainsi, l’exp\u00e9rience de l’utilisateur devient plus autonome, fluide et ordonn\u00e9e.<\/p>\n
Une solution propre \u00e0 S22 Digital<\/h2>\n
Lisa fait partie de l’\u00e9cosyst\u00e8me de logiciels propres d\u00e9velopp\u00e9 par S22 Digital pour r\u00e9pondre \u00e0 des besoins r\u00e9els dans l’organisation d’\u00e9v\u00e9nements.<\/p>\n
Aux c\u00f4t\u00e9s d’autres outils tels que Smart Events, Sustainable Events, Panelists et Ximo, cette solution renforce notre travail autour des exp\u00e9riences \u00e9v\u00e9nementielles.<\/p>\n
L’intelligence artificielle au service de l’organisation<\/h2>\n
L’intelligence artificielle ne remplace pas l’accueil humain, mais elle permet d’optimiser les processus, d’anticiper les questions fr\u00e9quentes et d’offrir des r\u00e9ponses imm\u00e9diates aux moments cl\u00e9s.<\/p>\n
Avec Lisa, les \u00e9quipes organisatrices peuvent am\u00e9liorer la communication avec les participants, r\u00e9duire les incidents op\u00e9rationnels et offrir une exp\u00e9rience plus professionnelle, accessible et personnalis\u00e9e.<\/p>\n
Chez S22 Digital, nous d\u00e9veloppons des solutions technologiques pens\u00e9es pour que les \u00e9v\u00e9nements fonctionnent mieux avant, pendant et apr\u00e8s leur d\u00e9roulement. Lisa repr\u00e9sente un pas de plus dans cette direction : un outil intelligent pour accompagner le participant et faciliter la gestion de l’\u00e9v\u00e9nement.<\/p>\n","protected":false},"excerpt":{"rendered":"
Lisa : le point d’aide intelligent pour les \u00e9v\u00e9nements, d\u00e9velopp\u00e9 par S22 Digital Chez S22 Digital, nous continuons d’\u00e9largir notre \u00e9cosyst\u00e8me de solutions technologiques propres pour les \u00e9v\u00e9nements. Cette fois, nous pr\u00e9sentons Lisa \u00b7 AI Event HelpPoint, un assistant bas\u00e9 sur l’intelligence artificielle con\u00e7u pour am\u00e9liorer l’exp\u00e9rience des participants lors de congr\u00e8s, de journ\u00e9es professionnelles, […]<\/p>\n","protected":false},"author":1,"featured_media":17314,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"no","_lmt_disable":"no","footnotes":""},"categories":[6],"tags":[],"class_list":["post-18827","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-non-classifiee"],"yoast_head":"\n
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